Contact Info

Columbiana County Department of Job & Family Services, located at:   7989 Dickey Drive, Suite 2, Lisbon, Ohio 44432

Download our Complete List of Staff Phone Numbers

Assistance Programs Division

Email: Columbiana_Jfs@jfs.ohio.gov

Automated Attendant: 330-424-1471 | Toll Free: 888-926-9675 | Fax: 330-424-0925

PA (Public Assistance) Administration

Courtney Amendola - Administrator: 330-420-6500 (direct line)

PA Training / Clerical

Melissa Jackson - Supervisor: 330-420-6530 (direct line)

PA OWF Ohio Works First / Child Care / Prevention, Retention & Contingency (PRC) 

Logan Seabrook- Supervisor: 330-420-6540 (direct line)

PA Nursing Home (LTC) / Benefit Recovery / NET

Ashley Pliska - Supervisor:  330-420-6520 (direct line)

PA Central Bank 

Jodi Snyder - Supervisor:  330-420-6560 (direct line)

PA Central Bank 

Maria Stoffel - Supervisor:  330-420-6564 (direct line)


Child Support Division

Email: Columbiana_Child_Support@jfs.ohio.gov

Automated Attendant: 330-424-1479 | Toll Free: 800-353-0125 | Fax: 330-420-2106

Please Note: In order to better serve you, Case Managers do not take calls on Wednesdays so they can focus on completing case work uninterrupted.

CSEA Administration

Justin Kleinknecht - Administrator: 330-420-6570 (direct line)

CSEA Establishment

Ruth Wade - Supervisor: 330-420-6580 (direct line)

CSEA Enforcement & Modification

Doreen Taylor - Supervisor: 330-420-6590 (direct line)

CSEA Clerical & Training

Zerak Shoff - Supervisor: 330-420-6578 (direct line)


Children Services Division

Email: Columbiana_Children_Services@jfs.ohio.gov

Automated Attendant: 330-420-6600    Fax:  330-424-0931
AFTER-HOURS EMERGENCY Number (County Sheriff's Office): 330-424-5715 

Social Services Administration

Tina Deal-Hendon - Administrator: 330-420-6610 (direct line)

Children Services Intake Unit

Nicole Roe - Supervisor: 330-420-6650 (direct line)

Children Services Resource Unit

Amy Creaturo-Moore - Supervisor: 330-420-6640 (direct line)

Children Services Ongoing Unit

Kelly Mercer - Supervisor330-420-6630 (direct line)


Administrative Office Division

Email: Columbiana_Administrative_Offices@jfs.ohio.gov

Automated Attendant: 330-424-1475

CCDJFS Administration

Rachel Ketterman - Director: 330-420-6690 (direct line) | Fax: 330-424-1470

Human Resources Department

Jill Jurjavcic - HR Administrator: 330-420-6660 (direct line) | Fax: 330-424-1477

Business Office

Sheila Coontz - Business Office Administrator: 330-420-6680 (direct line)

Paula Beverly - Training Supervisor: 330-420-6661 (direct line)